Refund Policy
At Ad Sharing Ltd, we are committed to providing high-quality marketing services and ensuring client satisfaction. Please read our Refund Policy carefully to understand the conditions under which refunds may be issued.
1. Service-Based Refund Policy
Since our services involve strategic planning, resource allocation, and collaboration with external platforms, refunds are generally not provided once services have been initiated, campaigns have been launched, or work has commenced.
However, we understand that certain situations may require review. Refund requests will be considered on a case-by-case basis and are subject to the terms outlined below.
2. Eligibility for Refund
A refund may be considered if:
- The service paid for was not delivered as agreed due to an error or fault on our side.
- A request for cancellation is made before the campaign or service has been launched or executed.
- A duplicate payment was made.
3. Non-Refundable Situations
Refunds will not be provided if:
- Services have been fully or partially delivered as per the agreed scope.
- Delays or interruptions are caused by factors outside of our control (e.g., third-party platform issues, client delays in providing necessary materials).
- Client dissatisfaction arises from subjective preferences after the service has been delivered as agreed.
4. Refund Request Process
To request a refund, please contact us at adsharing.ltd@gmail.com within 7 days of the issue or payment date. Please provide:
- Full name and contact details
- Payment reference
- Description of the issue and reason for the refund request
We will review your request and respond within 5-7 business days.
5. Cancellation Policy
- Services may be canceled before project execution begins.
- Cancellations after the service or campaign has started are not eligible for refunds.
6. Contact Us
If you have any questions about this Refund Policy or wish to discuss your case, please contact us at:
Ad Sharing Ltd
Email: adsharing.ltd@gmail.com